Roku Digital Video Player - Manual (Page 52)

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Important: When emailing for an RMA number, please provide the following information with your request: (a) model number,
(b) serial number, (c) problem description, (d) software version (located in the System Configuration menu), (e) date of purchase,
(f ) place of purchase (dealer or online place of purchase), (g) return shipping address (P.O. boxes are not accepted), and (h) proof
of purchase. Note: Proof of purchase will need to be included in the return shipment in order to ensure warranty coverage. In
addition, we may attempt to further troubleshoot the problem prior to issuing an RMA number. Please be prepared to provide
additional information upon request.
Scope of and Limitation on Warranty. The warranty on this Roku Product is limited to the repair or replacement of defective
units as described above. This warranty does not cover customer training or education, installation, set up adjustments or signal
reception problems. This warranty does not cover damage due to acts of God, accident, misuse, abuse, negligence, commercial
use or modification of, or to any part of, your Roku Product. This warranty does not cover damage due to improper operation or
maintenance, connection to improper voltage supply or attempted repair by anyone other than a facility authorized by Roku to
service your Roku Product. This warranty does not cover consumables (such as fuses and batteries). This warranty is valid only in
the country of purchase from an authorized Roku distributor or dealer. This warranty is invalid if the factory-applied serial number
and/or “Warranty Void if Removed” sticker has been altered or removed from the Roku Product.
Warranty Disclaimer. The limited warranty and remedies stated above are exclusive and in lieu of all others, oral or written,
express, implied or statutory. Any and all other warranties, including implied warranties of merchantability, fitness for a particular
purpose, title, noninfringement of third party rights, quiet enjoyment and accuracy are expressly excluded. Roku’s warranty does
not apply to any Separately Licensed Code. These warranties only apply to Roku Products purchased from an authorized Roku
dealer. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the limitations in the software and
hardware warranties above may not apply to you. These limited warranties give you specific legal rights, and you may also have
other rights which vary from jurisdiction to jurisdiction.
Limitation of Liability. In no event will Roku be liable for any consequential, special, exemplary, incidental and indirect damages,
or for loss of revenue or profits or data or for the cost of substitute goods, whether in contract or tort (including negligence),
arising out of, or in connection with this Agreement. In no event will Roku’s or its suppliers’ total cumulative liability relating to
this agreement exceed the purchase price of the Roku Product. Some jurisdictions do not allow the exclusion of implied
warranties or limitation of liability for certain incidental or consequential damages, so the exclusions set forth above may not
apply to you.
Miscellaneous. This Agreement is the final, complete and exclusive agreement between the parties relating to the Roku Product
and supersedes all prior or contemporaneous proposals, representations, understandings, or agreements relating thereto,
whether oral or written. No waiver or modification of the Agreement will be valid unless signed by each party. Your right to use
the Software will immediately terminate upon any breach of this Agreement. The waiver of a breach of any term hereof will in no
way be construed as a waiver of any other term or breach hereof. If any provision of this Agreement is held by a court of
competent jurisdiction to be unenforceable, the remaining provisions of this Agreement will remain in full force and effect. This
Agreement shall be governed by the laws of the State of California without giving effect to any conflict of laws principles that may
provide the application of the law of another jurisdiction. Any action or proceeding arising from or relating to this Agreement
may be brought in a federal court in the Northern District of California or in state court in Santa Clara County, California, and each
party irrevocably submits to the jurisdiction and venue of any such court in any such action or proceeding. The United Nations