Tro ubleshooting – Rackmount Solutions Enterprise Series User Manual

Page 12

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11

Weak or bad batteries/bad bat-
tery connection

Normal operation

DC circuit breaker tripped.
The Battery Pack's internal fuse
is blown
The load has exceeded the
UPS's capacity

The UPS is in either the Buck
mode or the Boost mode

UPS will not turn on

Fault LED is
illuminated

The Site Wiring Fault
LED is illuminated

The On-line/On-
Battery LED is
illuminated, but there
is no output

Press the On button momentarily,
(one beep) to start UPS

On / Off / Test button not
pushed

UPS operates in
battery mode only,
even though there is
normal AC present

Input AC circuit breaker is
tripped

UPS has detected an internal
fault

Reset circuit breaker by
pressing the plunger back in. If
the AC circuit breaker trips
after UPS starts up, reduce the
load on the UPS

Call for service

Incorrect service wiring

Have a qualified electrician
correct the service wiring

Disconnect the computer cable
from the UPS and press the On
button momentarily. If UPS works
normally, software has control of
the UPS

The UPS is being controlled
via its computer port

The batteries may be weak or
at the end of useful service
life. The Battery Pack's circuit
breaker maybe tripped

Charge the batteries for 8 hours

and retest. If the backup time is
still less than expected, the bat-
teries may need to be replaced,
even though the Weak/Bad
Battery LED is not illuminated.
Reset the Battery Pack's circuit
breaker

UPS does not provide
expected backup time
with internal batteries
or with a Battery Pack

Check battery connection/replace
batteries. Follow battery replace-
ment procedures in section 6
The UPS is performing its intended
function
Reset the DC circuit breaker.
Call for service

Check the specifications (see
section 8). Remove part of the load

The UPS is performimg its intended
function

Weak/Bad Battery LED
is illuminated

UPS occasionally
emits a beep
Battery Pack does not
charge

Overload LED is illumi-
nated and a constant
alarm
The On-Line LED is
blinking and the audible
alarm is silent

Possible Cause

Symptom

What To Do

English

TRO

UBLESHOOTING

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