Ricoh SP C240SF User Manual

Page 380

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Error Code

Solution

1XXX32 to 1XXX84

An error occurred while sending a fax.

• Confirm that the telephone line is properly connected to

the machine.

• Disconnect the telephone line from the machine, and

connect a standard telephone in its place. Confirm that
you can make calls using the telephone. If you cannot
make calls this way, contact your telephone company.

• If the problem persists, contact your sales or service

representative.

2XXX14

The machine was not able to print the received fax, or the
machine's memory reached capacity while receiving a fax
because the document was too large.

• The paper tray was empty. Load paper in the paper tray.

See p.99 "Loading Paper".

• The tray set for [Select Paper Tray] under [Fax Features]

did not contain A4, Letter, or Legal size paper. Load
valid size paper in the tray, and configure the paper size
settings under [System Settings] accordingly.

• A cover or tray was open. Close the cover or tray.
• There was a paper jam. Remove the jammed paper. See

p.358 "Removing Printing Jams".

• A print cartridge was empty. Replace the print cartridge.

See p.393 "Replacing Print Cartridges".

• The received fax was too large. Ask the sender to re-send

the document in parts as several smaller individual faxes,
or to send at a lower resolution.

2XXX32 to 2XXX84

An error occurred while receiving a fax.

• Confirm that the telephone line is properly connected to

the machine.

• Disconnect the telephone line from the machine, and

connect a standard telephone in its place. Confirm that
you can make calls using the telephone. If you cannot
make calls this way, contact your telephone company.

• If the problem persists, contact your sales or service

representative.

9. Troubleshooting

378

9

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