Ramsey Electronics HR40 - Manual (Page 26)

HR40
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26
The Ramsey Kit Warranty
Please read carefully BEFORE calling or writing in about your
kit. Most problems can be solved without contacting the
factory.
Notice that this is not a "fine print" warranty. We want you to understand
your rights and ours too! All Ramsey kits will work if assembled properly.
The very fact that your kit includes this new manual is your assurance that
a team of knowledgeable people have field-tested several "copies" of this
kit straight from the Ramsey Inventory. If you need help, please read
through your manual carefully. All information required to properly build
and test your kit is contained within the pages!
1. DEFECTIVE PARTS: It's always easy to blame a part for a problem
in your kit, Before you conclude that a part may be bad, thoroughly check
your work. Today's semiconductors and passive components have
reached incredibly high reliability levels, and it’s sad to say that our human
construction skills have not! But on rare occasions a sour component can
slip through. All our kit parts carry the Ramsey Electronics Warranty that
they are free from defects for a full ninety (90) days from the date of
purchase. Defective parts will be replaced promptly at our expense. If you
suspect any part to be defective, please mail it to our factory for testing
and replacement. Please send only the defective part(s), not the entire kit.
The part(s) MUST be returned to us in suitable condition for testing.
Please be aware that testing can usually determine if the part was truly
defective or damaged by assembly or usage. Don't be afraid of telling us
that you 'blew-it', we're all human and in most cases, replacement parts
are very reasonably priced.
2. MISSING PARTS: Before assuming a part value is incorrect, check
the parts listing carefully to see if it is a critical value such as a specific coil
or IC, or whether a RANGE of values is suitable (such as "100 to 500 µF").
Often times, common sense will solve a mysterious missing part problem.
If you're missing five 10K ohm resistors and received five extra 1K
resistors, you can pretty much be assured that the '1K ohm' resistors are
actually the 'missing' 10 K parts ("Hum-m-m, I guess the 'red' band really
does look orange!") Ramsey Electronics project kits are packed with pride
in the USA. If you believe we packed an incorrect part or omitted a part
clearly indicated in your assembly manual as supplied with the basic kit by
Ramsey, please write or call us with information on the part you need and
proof of kit purchase.