Before calling for service – Range Kleen PSC484GG User Manual

Page 32

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Before calling for service, check the following to avoid
unnecessary service charges.

Be sure to check these Items first:

Is there a power outage in the area?

Is the household fuse blown or the circuit breaker tripped?

Is the Cooktop disconnected from the electrical supply?

IF THE BURNERS DO NOT IGNITE

Are the burner caps properly aligned on the burner bases
(Sealed Surface Burners)?

Are the burner ports clogged?

Is a fuse blown or is the circuit breaker tripped?

Is the manual shut-off valve closed, preventing the flow of
gas?

Are the Wok pilot ports clogged?

Is the spark igniter sparking (Surface Burners and Wok)?

Is there flame on the Wok pilot burner?

DATA RATING PLATE

Cooktop Models:

The data rating plate shows the model and serial numbers of
your Cooktop or Wok. It is located on the underside of the
Cooktop or Wok chassis near the gas inlet connection and
electric power cord. In most cases after installation, technicians
are unable to access the information.

SERVICE
INFORMATION

Serial Number

______________________________

Date of Purchase

______________________________

Dealer’s Name

______________________________

Dealer’s Phone Number

______________________________

Service Center's Name

______________________________

Service Center's Phone Number

Also, enter this information on the
Product Registration Form included
with this product, then mail it to the
indicated address.

— Thank You.

Section Seven: Before Calling for Service

BEFORE CALLING FOR SERVICE

CUSTOMER SERVICE:

800/735-4328

or see our website:

www.thermador.com

WOK MODEL:

The data rating plate shows the model and serial numbers of
your Wok. It is located on the bottom of the unit.

Product Rating Label Location – Cooktop Model

Page 30

3" Min.

36"
Power
Cord

3/4" flex line

3-Prong grounding type
receptacle connected to
a properly grounded and
polarized electrical
supply rated at 120VAC,
15 Amps, Single Phase,
60 HZ.

Product Rating

Label/Serial Tag

All Installer supplied parts must
conform to Local Codes.

A manual valve must be
installed external to the
appliance, in an accessible
location from the front, for the
purpose of shutting off the
gas supply.

Regulator (supplied
with unit) Install
horizontally,

Front - Bottom of Unit

Threading compounds must
be Resistant to Propane Gas

gas flow

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