What to do if things go wrong (2), Redring after sales service – Redring 350S User Manual

Page 6

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WHAT TO DO IF THINGS GO WRONG (2)

PROFESSIONAL SERVICE

If the previous “Self Help” checks fail to restore the performance, you should seek professional help.

The person who installed the shower is probably the best one to repair it and is certainly the person
to contact if you have had a problem in the guarantee period.

The following additional checklist is provided for the benefit of the qualified service person.

WARNING: SWITCH OFF THE ELECTRICITY AT THE LOCAL ISOLATOR

BEFORE REMOVING THE COVER TO MAKE CHECKS

Water too HOT

Water flow restricted by blockage in filter of solenoid valve.
Switch off water, loosen inlet connection to solenoid, remove filter in solenoid
with long nosed pliers and flush clean.

Water too COLD

Check circuit through thermal cut-out.
Check circuit through microswitches on the pressure switch.

Check each element circuit.
Check tightness of electrical connections.

No control over

water flow

Check Drive Gite is correctly engaged into Control Knob (see diagram.9)

Undo headworks of stabiliser valve.
Check stabiliser is in place and remove any debris in valve.

Water leaks from

burst pressure

relief valve

Check for cause of high pressure and remove it.
Blockage on outlet e.g. blocked shower handset.

Replace the pressure relief disc (not covered by guarantee).

Water does not

flow when outer

knob “A” is
turned.

Check circuit through solenoid coil. If defective then replace.
Check circuit through microswitches. If defective then replace.

Check circuit through shutdown PCB. If defective then replace.
Power supply not reaching shower.


We offer a technical advisory service on the telephone to
contractors and other customers with problems in the field.

RING 08709 000430 (UK ONLY)

RING YOUR LOCAL DEALER (Export Variants)

Some spare parts (see later section) can be supplied
against Credit or Debit cards.

RING 08709 000420 (UK ONLY)

Remember to quote the exact type of shower, as written on the
front of the shower and on this leaflet.
The model and serial number are located on the bottom face of the

shower.
Make a note of those numbers here, and be sure to quote them if
you call for advice.

Model Number: 53-67_ _ _ _ _ _ _ _ _ _ _ _ _ _

Serial Number: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

REDRING AFTER SALES SERVICE

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