Rinnai Water Heater REU-V2520FFUD - Manual (Page 3)


Rinnai America FF Models
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship when the product is installed and
operated according to Rinnai written installation instructions, subject to the terms within this limited
warranty document. This Warranty applies only to products that are installed by a state qualified
or licensed contractor. Improper installation may void this Warranty. Rinnai strongly suggests
that you use an installer who has attended a Rinnai product knowledge class before installing
this water heater. This Warranty extends to the original purchaser and subsequent owners, but
only while the product remains at the site of the original installation. This Warranty only extends
through the first installation of the product and terminates if the product is moved or reinstalled at
a new location.
HOW LONG DOES COVERAGE LAST?
Item
Period of Coverage
Commercial Residential
Heat Exchanger 5 Years* 10 Years*
All other Parts and
Components
5 Years* 5 Years*
Reasonable Labor 1 Year
*Important
Period of coverage is 3 years from date of purchase when used as a circulating water heater
within a hot water circulation loop, when the water heater is in series with a circulation system
and all circulating water flows through the water heater.
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials
or workmanship, except as set forth below: Rinnai will pay reasonable labor and shipping costs
to repair the product. All repairs must be performed using genuine Rinnai parts. All repairs or
replacements must be performed by an individual or servicing company that is properly trained,
state qualified or licensed to do this type of repair.
Replacement of the product or replacement of the heat exchanger may be authorized by Rinnai
only. Rinnai does not authorize any person or company to assume for it any obligation or liability
in connection with the replacement of a product or heat exchanger. If Rinnai determines that
repair of a product is not possible, Rinnai will replace the product with a comparable product, at
Rinnai’s discretion. If a component or product returned to Rinnai is found to be free of defects in
material or workmanship, or damaged by improper installation or damaged during return shipping,
the warranty claim for product, parts and labor may be denied.
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L I M I T E D W A R R A N T Y
R i n n a i W a t e r H e a t e r