Raymarine RS12 - Manual (Page 30)

30 A65 Installation Manual
Accessories and Parts
You can obtain many Raymarine accessories and parts directly from your
authorized Raymarine dealer. However, if your dealer does not have the item you
want, contact Raymarine Technical Services at:
1-800-539-5539 extension 2333, or
1-603-881-5200 extension 2333.
You can use these numbers Monday to Friday 4:00 AM to 6:00 PM Eastern
Standard Time or Eastern Daylight Savings Time.
If you are not sure which item is appropriate for your unit, you should first contact
the Technical Support Department at:
1-800-539-5539 extension 2444, or
1-603-881-5200 extension 2444.
to verify your requirements.
Product Repair and Service
In the unlikely event that your Raymarine unit should develop a problem, contact
your authorized Raymarine dealer for assistance. The dealer is best equipped to
handle your service requirements and can offer timesaving help in getting your
equipment back into normal operation.
If repairs cannot be obtained conveniently, obtain product service by returning
the unit to:
Raymarine Product Repair Center
21 Manchester Street
Merrimack, NH 03054
The Product Repair Center is open Monday to Friday 8:15 AM to 5:00 PM Eastern
Standard Time or Eastern Daylight Savings Time.
All products returned to the Repair Center are registered upon receipt and a
confirmation letter is sent to acknowledge the repair status and the reference
number of the product.
We will make every effort to carry out the repair and return your unit as quickly as
possible.
If you wish to enquire about the repair status of your unit, contact the Repair
Center at:
1-800-539-5539 extension 2118, or
1-603-881-5200 extension 2118.