Troubleshooting, No ip connectivity, No serial connection – RuggedCom RUGGEDMAX WIN7000 User Manual
Page 28: 28 5.2. no serial connection
5. Troubleshooting
RuggedCom® RuggedMAX WiN7000
28
Installation Guide Rev1
5. Troubleshooting
5.1. No IP connectivity
If there is no IP connectivity between the WiN7200 unit and the NMS, perform the following steps:
1.
Connect the the computer and the WiN7200 Console connector (serial connection), located
on the unit’s bottom panel.
2.
In the terminal, type showIPAddr and press Enter. The base station’s IP address will be
displayed.
3.
Ping the WiN7200 unit address.
4.
If connectivity is still not established, contact RuggedCom customer support.
5.2. No Serial Connection
If there is no serial connection when using the serial cable, perform the following:
1.
Verify IP connectivity using a ping to the WiN7200 unit IP address (see section ).
2.
If there is no IP connectivity, verify the power connections.
3.
If the power connections are okay, however, there is still no serial connection or IP
connectivity, contact RuggedCom customer support.