Appendix g- troubleshooting (network), Cannot send e-mail, Cannot search on ldap server – Oki ES 3640e MFP User Manual

Page 205: Appendix g– troubleshooting (network), Cannot send e-mail cannot search on ldap server, Appendix g

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ES3640e MFP User’s Guide

Appendix G– Troubleshooting (network) - 205

Appendix G– Troubleshooting (network)

Possible network problems with suggested checks are provided
below. Further network troubleshooting information is provided
in the Fiery Configuration Guide.

Cannot send e-mail

If you are unable to send e-mail, check that the following are
configured correctly.

Cannot search on LDAP server

If you cannot connect to or search on LDAP server, check that the
following are configured correctly.

category

Item

Comment

Printer

unit

Admin Setup>

Network Setup>

Service Setup>

E-mail Setup

Enable E-mail

Services

Must be Yes.

Outgoing server

Must be

specified.

Fiery E-mail Address

Must be

specified.

Admin. E-mail

Address

Must be

specified.

Scanner

unit

Administrator Setup

Scan to E-Mail

Must be Enable.

category

Item

Comment

Scanner

unit

Administrator Setup>

LDAP Settings

Server Name

These are site-specific

settings and must be

specified correctly.

Contact the LDAP

server administrator if

you need help.

Port Number

Search Root

Authentication

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