Oki 10e - Manual (Page 37)

E-37
Symptom: Strange symbols appear during normal
printing.
Problem: Wrong symbol set.
Solution: Make sure the symbol set selected
corresponds to symbol set resident, in font card, or in
soft font.
Hardware Problems
Symptom: Graphic image prints partly on one page,
partly on the next.
Problem: Insufficient printer memory for this image at
this resolution.
Solution: Change the resolution, reduce the image size,
or install more memory in your printer.
Symptom: Nothing happens, but printer indicates it is
ready to receive data.
Problem: Configuration error.
Solution: Check cable connection; if serial, make sure
appropriate MODE command has been used (PC). If
more than one printer is available, make sure your
printer has been selected. Make sure your printer is
on-line.
Symptom: “Garbage” prints.
Problem: Incorrect cable configuration. (Also, see
“Software Problems.”)
Solution: Check cable configuration, continuity, and
length.
Symptom: Printer freezes or displays error message
when computer is rebooted.
Problem: Booting the computer while the printer is on
can cause a communications error.
Solution: Take printer off-line before rebooting
computer.
Problem: Gases are given off by forms or adhesives
passing through the hot fusing unit.
Solution: Make sure the forms you use can withstand
heating, and provide adequate ventilation.