OPPO Digital OPPO DV-970HD - Manual (Page 38)

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REFERENCES
Useful Notes
• In order to prolong the service life of your DVD player, it is recommended to wait at least 30
seconds before you turn it on again after switching it off.
• Remove disc and turn off power after operation.
• Some functions of the player may not be applicable to certain discs.
• Some discs with special features may not be fully supported by the player. This is not a
malfunction of the unit.
• In case of player malfunctioning, please turn it off, wait for 30 seconds and turn it back on. If the
problem still exists, please follow the troubleshooting instructions or contact an OPPO service
center.
Troubleshooting
Use this chart to help you solve operational problems. If there are any problems that you cannot solve,
please contact your OPPO service center.
Symptom Possible Cause Solution Reference
Page
Audio cable is not properly
connected Check audio cable, and then reconnect if necessary. 7 - 11
Muting is activated Press the MUTE button to cancel the mute. 13
No sound
DVD-Audio or SACD is played
and the audio connection is
coaxial or optical digital audio This is not supported due to copyright restrictions of
DVD-Audio and SACD. Please use the analogue 5.1-
channel audio output. 11
Video cable is not properly
connected Check video cable, then reconnect if necessary 7 - 8
TV input is not correctly
selected Select the input to which the DVD player is connected
Video output format is not
support by the TV When playback is completely stopped, repeatedly
press the HDMI button 16
No picture
Video system is not supported
by the TV Press the P/N button or set the correct TV Type. 16, 32
Video system is not supported
by the TV Press the P/N button or set the correct TV Type 16, 32 No color
Saturation set too low Check the saturation setting on TV and DVD player 32
Picture rolling Video system is not supported
by the TV Press the P/N button or set the correct TV Type 16, 32
No disc or incompatible disc
loaded in player Eject disc and check 12
Disc not properly loaded Eject disc and make sure the label side is facing up
and the record side is facing down 12
“No Disc” error
Condensation on the Laser
pick-up head Turn on the player, eject the disc and leave the player
on for about an hour 2
Remote control is out of range Use the remote control within the effective range 6 Remote control
failure
Low battery Replace the batteries 6
Scratched or damaged disc is
used Replace the disc 12
Some functions are not
available during playback Stop playback completely, then try again 12
Temporary
function failure
Interference from other devices Identify interference by turning off other devices, and
then relocate or replace the offending device 2