Oki PRINTER MPS420B - Manual (Page 58)

Troubleshooting > 58
Troubleshooting
S
TATUS AND ERROR MESSAGES
The LCD on the printer operator panel provides the self-explanatory status and error
messages in your chosen language. Error messages are accompanied by the Ready
indicator going out.
P
APER
J
AMS
Provided that you follow the recommendations in this guide on use of print media, and
you keep the media in good condition prior to use, your printer should give years of
reliable service. However, paper jams occasionally do occur, and this section explains
how to clear them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper
path through the printer. When a jam occurs, the printer immediately stops, and the
operator panel informs you of the event. If printing multiple pages (or copies), do not
assume that having cleared an obvious sheet that others will not also be stopped
somewhere along the path. These must also be removed in order to clear the jam fully
and restore normal operation.
The printer may experience a paper jam in one of three areas.
1. INPUT JAM - paper has failed to leave the selected feed tray and enter the
internal paper path of the printer. A typical message indicates a paper jam and
identifies the tray to check.
2. FEED JAM - paper has entered the printer but failed to reach the exit. A typical
message indicates a paper jam and advises you to open the top cover for access.
3. EXIT JAM - paper has reached the exit but has failed to exit completely from the
printer. A typical message indicates an exit jam and advises you to open the top
cover for access.
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