Oki FAX 5780 User Manual

Page 108

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OKIFAX 5780/5980

108

E-mail-to-Fax Troubleshooting

POP

There is a transmission error.

Confirm the service code.

I sent an email, but it wasn’t forwarded.

Only TIFF or TEXT files are forwarded.

If User Function 96: GW Forward Text is set to OFF, and
the email contains only text, the email will not be
forwarded.

In Email to Fax (POP), the Mail Subject MUST contain a
specified series of letters. Verify that this series of letters
is correctly entered.

Email to Fax (POP) allows a maximum of ten (10)
forwarding locations. A transmission error occurs when
more than ten (10) forwarding locations are requested.

I didn’t receive a Relay Return Receipt.

Message Disposition Notification (MDN) must be set to
ON before you request a Relay Return Receipt.

Your machine will automatically send a Relay Return
Receipt to the sender if an error occurs during the relay
transmission.

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