Command workstation does not respond – Oki CX3641 MFP User Manual

Page 25

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C

OMMAND

W

ORK

S

TATION

,

25

Command WorkStation does not respond

If Command WorkStation is unresponsive, use the following troubleshooting guidelines.

I

F

THE

C

OMMAND

W

ORK

S

TATION

WINDOWS

DO

NOT

UPDATE

1 Log off and then quit Command WorkStation.

2 Restart Command WorkStation or restart the computer.

If the Command WorkStation windows do not update or no jobs are displayed, and the
mouse has no effect (you cannot select a job or a window, use a right mouse command, or
select a menu item), the CX3641MFP is offline or network communication has failed.

T

O

FORCE

AN

EXIT

FROM

C

OMMAND

W

ORK

S

TATION

1 Press Ctrl-Alt-Delete and use the Program Manager to close Command WorkStation.

2 At the CX3641MFP, disconnect and reconnect the network cable, and then try printing a Test

Page or Configuration page.

3 If printing fails, restart the CX3641MFP.

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