Warranty/disclaimer, Return requests / inquiries, Omeganet – Omega Speaker Systems M1760 User Manual

Page 2

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It is the policy of OMEGA Engineering, Inc. to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is constantly pursuing certification of its

products to the European New Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification.

The information contained in this document is believed to be correct, but OMEGA accepts no liability for any errors it contains, and reserves the right to alter specifications without notice.

WARNING: These products are not designed for use in, and should not be used for, human applications.

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase.

OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and

shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR)

number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced

at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling,

improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows

evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or

vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components in which wear is not

warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any

omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided

by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the company will be as specified and free of

defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT

THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total

liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise,

shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential,

incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic C omponent” under 10 CFR 21 (NRC), used in

or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear

installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic

WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage

whatsoever arising out of the use of the Product(s) in such a manner.

Servicing North America:

U.S.A.:

Omega Engineering, Inc., One Omega Drive, P.O. Box 4047

ISO 9001 Certified

Stamford, CT 06907-0047

Toll-Free: 1-800-826-6342

Tel: (203) 359-1660

FAX: (203) 359-7700

e-mail: [email protected]

Canada:

976 Bergar

Laval (Quebec), Canada H7L 5A1

Toll-Free: 1-800-826-6342

TEL: (514) 856-6928

FAX: (514) 856-6886

e-mail: [email protected]

For immediate technical or application assistance:

U.S.A. and Canada:

Sales Service: 1-800-826-6342/1-800-TC-OMEGA

®

Customer Service: 1-800-622-2378/1-800-622-BEST

®

Engineering Service: 1-800-872-9436/1-800-USA-WHEN

®

Mexico:

En Español: 001 (203) 359-7803 FAX: (001) 203-359-7807

[email protected]

e-mail:[email protected]

OMEGAnet

®

Online Service

Internet e-mail

omega.com

[email protected]

Servicing Europe:

Benelux:

Managed by the United Kingdom Office

Toll-Free: 0800 099 3344

TEL: +31 20 347 21 21

FAX: +31 20 643 46 43

e-mail: [email protected]

Czech Republic:

Frystatska 184

733 01 Karviná, Czech Republic

Toll-Free: 0800-1-66342

TEL: +420-59-6311899

FAX: +420-59-6311114

e-mail: [email protected]

France:

Managed by the United Kingdom Office

Toll-Free: 0800 466 342

TEL: +33 (0) 161 37 29 00

FAX: +33 (0) 130 57 54 27

e-mail: [email protected]

Germany/Austria:

Daimlerstrasse 26, D-75392 Deckenpfronn, Germany

Toll-Free: 0 800 6397678

TEL: +49 (0) 7059 9398-0

FAX: +49 (0) 7056 9398-29

e-mail: [email protected]

United Kingdom:

OMEGA Engineering Ltd.

ISO 9001 Certified

One Omega Drive, River Bend Technology Centre, Northbank

Irlam, Manchester M44 5BD England

Toll-Free: 0800-488-488

TEL: +44 (0)161 777-6611

FAX: +44 (0)161 777-6622

e-mail: [email protected]

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO

OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER

TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any

correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.

FOR WARRANTY RETURNS, please have the following information

available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was PURCHASED,
2. Model and serial number of the product under warranty, and
3. Repair instructions and/or specific problems relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for current repair charges.

Have the following information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems relative to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and

engineering. OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2009 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or reduced to any electronic

medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.

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