3 basic troubleshooting chart, Troubleshooting – Oce North America OP14 User Manual

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3. Troubleshooting

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Basic troubleshooting chart

If you experience trouble while you are using this machine as a printer, refer to the table below to perform minor adjustments. If trouble persists,
contact your service representative or an authorized service center.

* For information in regard to general mechanical trouble with the machine, refer to the Instruction Handbook for your copier.

Problem

Nothing is printed out

Text is not printed correctly

Print out is not correct

Check point

Is the power cord loose?

Is the power ON ( | ) to the printer?

Is the printer cable appropriate and

is it connected properly?

Did you connect the printer cable

AFTER you turned the power to the

printer ON?

Is the printer off-line? (Is the Data

On-line indicator out?)

Is the printer cable appropriate and

is it connected properly?

Is the setting configuration in your

computer correct?

Procedure

Connect the power cord securely to a power

source.

Turn the main switch to the printer ON ( | ).

Be sure to use a compliant printer cable and

make sure it is connected properly.

Connect the printer cable BEFORE you turn

the power to the printer ON.

Perform the appropriate procedure to light

the Data On-line indicator and put the printer

on-line.
1 Press the Printer key. The machine will

switch to the printer mode.

2 Press the Start [GO] key.
3 The Data On-line indicator will light.

Be sure to use a compliant printer cable and

make sure it is connected properly.

Confirm the settings in the printer driver as

well as in the software application in use.

Reference page

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