Troubleshooting – Oricom BB200 User Manual

Page 14

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TROUBLESHOOTING

TROUBLESHOOTING


Are you having trouble with your phone? Here are some answers to common
questions.

Problems

Solutions

The phone does
not work at all

Make sure that adaptor and

phone cord are connected
properly.

Check that the batteries are

fully charged and installed
properly.

This phone does not work

during power failure.

The phone does
not ring

Make sure the adaptor and the

phone cord are connected
properly.

Move the handset closer to the

base unit.

Make sure the handset (or

base) ringer is turned on.

There is no dial
tone

Check that the phone cord is

connected properly.

Check the handset is fully

charged.

Move the handset closer to the

base unit.

CID does not
work properly

Check with your local phone

company that the CID service is
subscribed to.

Let the phone ring at least once

before answering.

The CIDCW call
cannot be
answered

Check with your local phone

company and select the correct
recall duration

The empty battery
icon appears
soon after the
batteries are
charged

Replace the Rechargeable

batteries with new ones.
Contact Oricom for
Replacement batteries.


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