QSC Audio DSP-3 - Manual (Page 34)

Section 6:
Maintenance, Warranty & QSC Contact Information
Cleaning
The faceplate and chassis can be cleaned with a soft cloth and
nonabrasive, mild cleaning solution. Products like Simple Green
and Windex work well. Do not use powders or scrubbing pads of any
type as they are usually abrasive and will permanently damage the
finish of your DSP-3. Dampen a soft, lint-free cloth with the
cleaning solution and wipe the DSP-3 down gently. Insure that
cleaning solution does not get down into the connectors. Do not
spray the solution directly onto the DSP-3 as it will penetrate into
the connectors.
User Maintenance
There is no user-level maintenance on the DSP-3. Contact QSC’s
Technical Services Department if service is required.
Warranty Information
If the DSP-3 isn’t working properly, please verify that a
known good 9-pin serial cable is used between the DSP-3
and the computer. If proper operation can not be restored,
the DSP-3 may require service. This must be performed by
qualified service personnel. To obtain the location of you
nearest QSC Authorized Service Center, please contact you
QSC dealer or contact QSC’s Technical Services Depart-
ment.
WORLD WIDE WEB:
http://www.qscaudio.com
FACSIMILE (FAX) NUMBERS:
Sales & Marketing FAX (714) 754-6174
Technical Services FAX (714) 754-6173
TELEPHONE NUMBERS:
Main Number (714) 754-6175
Sales Direct Line (714) 957-7100
or (800) 854-4079 toll free (U.S.A. only)
Technical Services (714) 957-7150
or (800) 772-2834 toll free (U.S.A. only)
ADDRESS:
QSC Audio Products, Inc.
1675 MacArthur Boulevard
Costa Mesa, CA 92626-1468 USA
Disclaimer
QSC Audio Products, Inc. is not liable for any damage to speakers,
amplifiers, or any other equipment that is caused by negligence or
improper installation and/or use of the DSP-3 digital signal proces-
sor. Due to the inherent complexity of the communications between
the DSP-3 and the host computer, QSC Audio Products, Inc. is not
liable for any direct or indirect damage caused by computer commu-
nications failure.
Product Warranty
QSC guarantees the DSP-3 to be free from defective material and/
or workmanship for a period of three years from the date of sale, and
will replace defective parts and repair malfunctioning products
under this warranty when the defect occurs under normal installa-
tion and use—provided the unit is returned to our factory via
prepaid transportation with a copy of the proof of purchase, i.e.,
sales receipt. This warranty provides that examination of the
returned product must indicate, in our judgment, a manufacturing
defect. This warranty does not extend to any product which has
been subjected to misuse, neglect, accident, improper installation,
or where the serial number and date code have been removed or
defaced.
If the DSP-3 is returned to the factory for service, it should be sent
in the proper QSC carton. If you did not save the original carton, ask
your QSC dealer for one or call QSC to have one sent to you. This
warranty does not cover shipping damage caused by improper
packing or the use of improper shipping cartons.
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