Troubleshooting – Topcom COCOON 50 User Manual

Page 32

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3. <R> key is set to default as flash 100ms
4. All PABX codes are erased

8.18. PAGE / FIND

8.18.1. PAGING

In standby mode, press and release the Page/Find

button on base unit, a

paging tone will now be emitted in the base and handset buzzer.

8.18.2. FIND

In standby, press and hold the Page/Find

button for 2 seconds on the base

unit, until you hear the beep tone.
A repeating page tone will now be generated in the base and handset buzzer.
The repeating page signal sounds for 30 seconds and then turns off
automatically.
To cancel the repeating page signal, press and release the Page/Find

button

on the base station again or press any button on the handset.

8.19. LOW BATTERY WARNING

If battery low is detected during a conversation, a low battery warning tone will
be generated every 5s and the low battery symbol will flash continuously on the
display and on the LED version the mute/low battery LED will light. Put your
handset in charging position on the base unit to charge the battery, otherwise
after a short time also the display of the LCD version will be switched OFF.

9. TROUBLESHOOTING

The handset does not ring
-

Are the batteries charged ? (check if the display is working)

-

Perhaps the handset is programmed not to ring (see 8.7.1. RING VOLUME OF
HANDSET)

The display does not function
-

Check if the batteries are connected well.

-

Check if the battery charger contacts are not damaged or dirty.

Indicators on the base station do not function.
-

Check if the adaptor and the telephone plug have been connected in the
correct socket on the bottom of the base station.

-

Check the power supply of the adaptor.

-

Check if the delivered adaptor has been used.

Outgoing calls are not possible / wrong dialling mode
-

Change the dialling mode (pulse dialling/tone dialling)

Bad connection
-

The handset is too far away from the base station, move closer.

You hear an intermittent beep during the conversation
-

You are too far away from the base station, if you do not move closer to the
base station within 10 seconds, the conversation will be broken.

-

Possibly the 15 minutes conversation timer is activated. Press a numerical
button (0-9) to continue the conversation.

-

When the battery symbol appears on the display of the handset or the low
battery indicator lights, the battery needs to be charged.

14

15

50

50

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