Top Innovations CF-980 User Manual
Page 13
CUSTOMER SUPPORT
For problems with your steam cleaner, refer to the Troubleshooting Guide located
above. Additional inquiries should be directed to our Customer Support services at
1-800-711-6617 ext. 102 / 130 or e-mailed to:
Should there be any missing or defective parts or accessories, contact Customer
Support. In most cases, it is not necessary to return the entire unit. We can ship
most parts directly to your door.
To ensure prompt and accurate service, call for a Return Authorization
number before returning any unit to Top Innovations. Failure to obtain a
Return Authorization number will cause a delay in warranty or out-of-
warranty service requests.
T
ROUBLESHOOTING
G
UIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to turn on.
Vacuum is not plugged
in.
Plug into electrical
outlet.
Household Circuit
Breaker / Ground Fault
Interrupter has tripped or
blown a fuse.
Reset Circuit Breaker /
Ground Fault Interrupter,
or replace fuse. If you
need assistance, contact a
qualified electrician.
Unit turns on, but suction
is very weak or there is
no suction at all.
Hose, Removable
Suction Tube, or one of
the accessories has
become clogged.
Suction Power Control
on main unit or Main
Siphon is set to “low”.
Carefully inspect for any
blockages and remove
any you find.
Check that both Suction
Power Controls are set to
“high”.
There is water leakage
during wet vacuuming.
Float blocked and/or no
float filter.
Release float, clean
and/or dry foam filter.
13
Top Innovations, Inc.
ULTRA filter is no
longer functioning
efficiently.
Remove and clean
ULTRA filter, or replace
it with a new one.