Frequently asked questions – Think Outside Stowaway User Manual

Page 32

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Frequently Asked Questions

What should I do when I type on the keyboard and nothing happens?

Check that your handheld computer is charged.
Make sure that your handheld is properly connected to the Stowaway

Portable Keyboard.

Turn your handheld off then back on (power-cycled).
Verify that the software is installed according to instructions.
Confirm that the keyboard driver is enabled by resetting the handheld. Turn on the

handheld and make sure that the driver is enabled.

Why can’t I use the keyboard to pick an item from a list or a menu choice?

The Stowaway

Portable Keyboard is not meant to replace your stylus entirely because of operating

system limitations. Keep your stylus handy by putting it into the stylus well in the corner

of the Stowaway.

Why can’t I synchronize my handheld when it is attached to the keyboard?

The Stowaway Portable Keyboard does not replace your handheld computer’s cradle. To

disconnect, remove your handheld from the Stowaway and insert it into the cradle. Then,

synchronize as usual.

Why does my handheld try to synchronize when I attach it to the keyboard?

First check that the driver is installed properly. If the synchronization application is open

when you attach your handheld to the Stowaway Portable Keyboard, it will automatically try

to synchronize. To exit the synchronization program, tap Cancel on your handheld screen

and launch another application.

Can I use my Stowaway

Portable Keyboard with other handheld devices?

The Stowaway Portable Keyboard is designed to work with specific handheld models.

Each handheld device has unique electrical and mechanical characteristics. For optimal

performance, specific keyboards are required for each device. When the appropriate software

drivers are installed, your keyboard will operate with the model for which it was designed.

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