Troubleshooting, Solving general problems – Targus Targus User Manual

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Troubleshooting

To view Frequently Asked Questions and download Driver updates, visit our Web site at:
http://www.targus.com/support

Solving General Problems

If the external drive is not functioning:

• Verify that your system meets the hardware requirements. See “System Requirements” on page 5.

• Check that the drive is turned on and getting power.

• Make sure the cable is firmly attached to the drive and that the PC Card is fully inserted into the PC

Card slot of your computer.

• Remove the driver software and reinstall it. To do this:

1

Insert the driver software CD into your computer’s CD-ROM drive.

2

From your desktop, double-click the My Computer icon.

3

Select the CD-ROM drive, double-click the DriverRemove.exe file and follow the on-screen
instructions.

If there is no sound when using the external drive, check that:

• The disc you are using is an audio disc or supplies audio output.

• The headphones/speakers are correctly connected.

• The cable is in good condition.

• The volume is turned up.

• The audio software is installed.

ComboDrive.book Page 12 Thursday, October 10, 2002 1:15 PM

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