9 exceptions and troubleshooting – Toshiba VF-A7 User Manual

Page 35

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10.9 Exceptions and Troubleshooting

Although by no means exhaustive, Table 6 provides some possible causes behind
some of the most common errors experienced when using the Modbus TCP/IP
interface.

Table 6: Troubleshooting Reference

Problem Possible

Cause

Register addressing is off by 1

Refer to Section 10.3 for Modbus/drive mapping

Modbus TCP/IP client cannot establish
communication with the ETH-100

Ensure at least one of the connected drives is powered on

Check that the drive and Ethernet communication cables
are fully seated into their respective communication ports

Check the Ethernet communication parameters (IP
address, etc.)

Drive does not respond to network
commands / frequency command

Check drive’s frequency mode and command mode
selection parameters

Where applicable, confirm the values of bits #14 and #15
of communication command word

Confirm that communication frequency command value is
between lower limit and upper limit frequencies

ILLEGAL FUNCTION exception
(Modbus exception code 01)

The indicated Modbus function is not supported: refer to section
10.2 for a list of supported functions

ILLEGAL DATA ADDRESS exception
(Modbus exception code 02)

The targeted drive register (or one in a group of targeted
registers) does not exist: check the drive’s supported register
list

ILLEGAL DATA VALUE exception
(Modbus exception code 03)

The value written was rejected by the drive as invalid: check the
value and drive setting range

NEGATIVE ACKNOWLEDGE exception
(Modbus exception code 07)

An attempt was made to write to a drive register while the
drive was running that does not accept writes while the
drive is running

An attempt was made to write to a read-only register

Confirm that the drive communication cable is fully seated
into the drive’s and ETH-100’s communication ports

Confirm that the drive communication cable is not routed
near the drive’s input power or motor wiring or any other
electrical noise-producing cables or equipment

GATEWAY PATH UNAVAILABLE
exception (Modbus exception code 0A)

Unit Identifier (UI) was invalid: UI must be 1

3

GATEWAY TARGET DEVICE FAILED TO
RESPOND exception
(Modbus exception code 0B)

The targeted drive is not online or failed to respond:

Confirm that the targeted drive is powered-on

Confirm that the drive communication cable is fully seated
into the drive’s and ETH-100’s communication ports

Confirm that the drive communication cable is not routed
near the drive’s input power or motor wiring or any other
electrical noise-producing cables or equipment

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