Thales Navigation 200 - Manual (Page 82)

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The following information is provided so that if you need support for your Magellan
eXplorist, you can direct your questions/comments to the proper person at Thales
Navigation.
Technical Support
If you need technical assistance, "how-to" help, or if you have a technical question
about the functionality of your Magellan product, please contact us on the internet at
www.magellangps.com or you may reach technical support by fax or by phone.
Our technical support phone representatives are available Monday through Friday,
6:00 a.m. to 5:00 p.m. P.S.T/P.D.T or after hours you may leave a detailed voice
mail message that will be returned within the next business day.
Telephone: 800-707-9971 or +1 909-394-5000 (Outside North America).
You may also reach technical support by fax: +1 909-394-7050 [Attn: Tech.
Support].
E-mail: [email protected]
Warranty Service
To obtain warranty service on your eXplorist, you must contact us for a return
authorization prior to shipment of product. Packages arriving at our dock without an
RMA may be refused. To obtain an RMA, simply contact our technical support group
at:
Tel: 800-707-9971 or 909-394-5000
Fax: 909-394-7050 [Attn: Tech. Support]
E-mail: [email protected]
Contacting Magellan Support