Troubleshooting – Transcend Information TS8GMP840 User Manual
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Cannot play a Video file on my MP840?
The MP840 only supports “.MTV” Video files, please see the “
Transcend Multimedia Converter
”
section on how to convert your videos to the MTV format.
Having problems converting a Video file using the Transcend Multimedia
Converter?
Troubleshooting
First, download DirectX 9.0 (or later) onto your computer. Next, open the Video file on you computer that
you had a problem converting and try playing it, if the Video does not play, then this means that the Video
Codec you are trying to convert has a compatibility issue with your PC and cannot be converted using the
Transcend Multimedia Converter.
Cannot view a Photo file on my MP840?
The MP840 only supports “.JPG,” “.BMP” Photo files, please ensure that the photo is one of these files
types.
Cannot read an E-book file on my MP840?
The MP840 only supports “.TXT” E-book files, please ensure that the E-book is this file type.
Sync Lyrics: Why can’t I see the words of the song I am listening to?
For detailed Sync Lyrics instructions, please link to the FAQ section on our website