Troubleshooting – Targus USB Mobile Port Replicator User Manual

Page 11

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10

TROUBLESHOOTING

Perform these self-tests before calling technical support.

Device not Recognized

1

If a device attached to the port replicator is not recognized, press
and hold the Reset button until the lights flash. Verify that the
device is now recognized. If not, proceed to step 2.

2

Detach all cables from the port replicator, including the network
cable. Plug in the AC adapter. Connect the power cable to the
power input jack. Plug in each device, one at a time. Verify that
each device is recognized before plugging in the next one.

3

If a PS/2 or USB device is not recognized, plug it into a different
port on the port replicator. If the device is still not recognized, try
plugging it into the USB port on your notebook computer.

Verifying Devices are Installed Correctly

1

Move the cursor to My computer and click the right mouse
button.

2

Click Properties to display the System Properties window.

3

Click Device Manager and select ports COM and L P T .

The new path, Serial on USB [COM 2], appears in the window.

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