Troubleshooting guide, Customer services – Thermador HDDW36FS User Manual
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TROUBLESHOOTING GUIDE
Problem
Possible Cause
Remedy
Nothing works – display is not
Control button board has become
Contact qualified appliance service
illuminated
disconnected.
technician.
If an
~
or
ã
appears in the display
Filters saturated
See ”Filters and Maintenance” Section.
If is not possible to operate the
Power failure
Disconnect the hood from the mains
hood
electricity supply by pulling out the
plug or switching it off at the main fuse
box.
Wait for approx. 1 minute and then
switch it on again.
CUSTOMER SERVICES
Before Calling for Service
If the blower does not operate:
❑ Ensure that the electrical cord is properly connected and the supply circuit is energized.
❑ Make sure that the blower speed control knob is not in the OFF position.
❑ The manufacturer of the extractor hoods accepts no liability for complaints which can be attributed to the design and
layout of the pipework.
How to obtain Service
For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction,
please let us know.
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave., Huntington Beach, CA 92649,
or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.