Topcom Butler 4812 USB VOIP - Manual (Page 35)

Topcom Butler 4812 USB VoIP 35
Topcom Butler 4812 USB VoIP
ENGLIS
H
8 Trouble shooting
Symptom Possible cause Solution
No display Batteries uncharged Check the position of the
batteries
Recharge the batteries
Handset turned OFF Turn ON the handset
No tone Telephone cord badly
connected Check the telephone
cord connection
The line is occupied
by another handset Wait until the other handset
hangs up
The icon flashes Handset out of range Bring the handset closer to the
base
The base has no power
supply Check the mains connection
to the base
The handset is not
registered to the base Register the handset to the
base
Base or handset
do not ring The ringing volume is
zero or low Adjust the ringing volume
Tone is good, but
there is no
communication The dialling mode is
wrong Adjust the dialling mode
(pulse/tone)
Telephone does not
react to pressing
the keys Manipulation error Remove the batteries and
but them back in place
Keypad lock ON Turn OFF the Keypad Lock
Flash (R) Key does
not work Wrong Flash time Change the flash time
No audio for PC calls in
the DECT phone The audio device for Speech is
not set correct in Windows to
‘USB phone’ or ’C-media USB
headset’ Go to ‘Control panel’, and select
’Audio and sound devices’ ->
select ‘Speech’ -> make sure both
playback and voice recording are
set to ‘C-media USB headset’
The Skype application doesn’t use
the telephone as audio device Open Skype and select ‘Tools’
-> ‘Options’. At the ‘Privacy’
settings, select ‘manage other
programs access skype’ and
make sure only Butler 4812 is
shown in the list