Test-Um NT750 - Manual (Page 23)

LanScaper
TM
WARRANTY -
Service -
Shipping -
NON-WARRANTY SERVICE -
Test-Um Inc. guarantees to the end-user purchaser that its products will be free of
all defects in material and/or workmanship. This warranty extends for a period of 12 months for the
test instrument and 3 months for the cables from the date of manufacture or proof-of-purchase. The
obligations of Test-Um Inc. under this warranty is limited to the repair or replacement (at our
option) during the warranty period of any part that proves to be defective in material or
workmanship under normal use, installation and service, provided the product is returned to
Test-Um Inc. freight prepaid. Products returned to us must be accompanied by a copy of the
purchase receipt. In the absence of such a receipt, the warranty period will cease 12 months from
the date of manufacture. This warranty does not extend to products that have been subjected to
neglect, accidental or improper use, or to units which have been altered, repaired, or inspected by
anyone other than Test-Um authorized personnel. In no event will Test-Um Inc. be liable for any
incidental or consequential damages .
The LanScaper™ is designed and manufactured to provide trouble free service. However,
if for some reason your test set should require repair, please follow instructions below.
1. Before returning any product to Test-Um Inc., you must first request a Returned Materials
Authorization (RMA) number by contacting our Customer Service Dept. at 805-383-1500.
No shipments will be accepted without this number, which must be clearly marked on the shipping
label.
2. Ship the equipment with a copy of the sales receipt, if available.
3. Attach a description of the operational problem.
4. Include a contact name, address, phone number, and e-mail address (if possible).
5. Pack securely to prevent damage during shipping.
6. Ship prepaid to: Test-Um Inc, 808 Calle Plano, Camarillo, CA 93012
Damaged units returned for non-warranty repairs will be
inspected and an estimated repair cost forwarded by phone or mail. Once an approval of these costs
is received, the unit will be repaired. Charges for service and return freight will be invoiced on a
C.O.D. basis with the unit.