Troubleshooting tips – Technicolor - Thomson DPL590 User Manual

Page 27

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Troubleshooting Tips

Troubleshooting Tips

Receiver/Tuner Operation

ST indicator is off.

• Adjust the antenna.
• Press GO BACK/ST.MONO button to insure you

are not outputting in mono.

The signal is Mono. Severe hum or noise.

• The signal is too weak. Connect an external antenna.
• Adjust Antenna
• Reposition Antenna away from any electronics.

There is interference to FM reception.

• Turn off other electrical units (e.g. DVD, CD player)
near the receiver.

Remote Control Operation

The remote control does not operate the unit.

• Another source mode is selected on the remote. Press

the correct Source Button.

• No batteries installed. (included with your system)

Install the batteries before attempting to operate the
remote. Be sure to match the + and - ends of each
battery to the symbols shown in the remote battery
compartment.

• The batteries are weak. Replace all batteries.
• The remote is not pointed at the remote control

sensor on the main unit or there is an obstacle
between the remote and the main unit.

• The remote control is too far from the main unit,

move closer.

Remote loses Programmed codes.

• Weak batteries, replace batteries.

Remote forgets what source was selected.

• Weak batteries, replace batteries.

General

No audio.

• Make sure the speakers are connected.
• Check the input connections.
• Check the power cord connections.
• Make sure the MUTE signal on the front panel is off.
• Make sure the digital setting (optical, coaxial or

analog) is correct.

• Check that the headphone is not inserted.

No audio from one channel.

• Check the speaker level setting.
• Check the speaker wire or external source cable
connections.

Noise occurs when the TV is turned on.

• The TV is too close to the audio system.

Specific instruments sound displaced.

• Check the connections between the receiver and the

speakers if the sound does not match the video.

• Check if the video and audio cable are correctly

inserted.

Cleaning the Exterior

Disconnect the system from AC power before cleaning
the exterior of the system with a soft dust cloth, or
with a slightly damp leather chamois. Never use strong
solvents.

DPL590 EN 12/16/04 3:59 PM Page 28

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