Faq—frequently-asked questions and their answers – TerraTec Audio User Manual

Page 35

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ReceiverSystem NOXON Audio (English)

35

FAQ—frequently-asked questions and their answers.

!

The current FAQ (Frequently Asked Questions) for initial problem-
solving can be found on the Internet at
http://www.terratec.de/support

.

The NOXON finds my access point, but not my computer.

· Please ensure that Musicmatch is installed on your system and that the music server

is enabled. Depending on the distance, it may take several seconds before your com-
puter is listed in the NOXON.

· You may have MAC address filtering enabled in your router. If so, enter the MAC ad-

dress of the NOXON in your router configuration. The address can be found on the
back of the NOXON.

· Your router may be configured to use fixed IPs. If so, enter an IP address in both the

NOXON and your router.

My access point (SSID) is not listed.

· The NOXON can only find your access point if it is within range. Reduce the distance to

the access point and try again.

· Depending on the configuration of your router, your SSID may be hidden. If so, you

must enter the SSID in the NOXON configuration menu manually.

My NOXON sees several unknown access points.

If multiple access points are within range—those of your neighbors, for example—the
NOXON will list them. Select your own access point and continue with the installation.

My NOXON indicates that my network is encrypted.

Your network uses WEP encryption as protection against intruders. Enter your WEP key in
the NOXON so that your network will recognize it as a user.

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