UMAX Technologies Astra 4000 - Manual (Page 40)

Installing Acrobat Reader for Macintosh Users
To read the OmniPage LE online manual you need to use Adobe Acrobat Reader. If it is not already
installed on your computer, follow the installation instructions below.
1. Place the VistaScan CD in the CD-ROM drive.
2. Double-click
the UMAX VistaScan CD icon.
3. Double-click
the Acrobat Reader Install folder.
4. Double-click
the 3.0 folder.
5. Double-click
the Reader folder.
6. Double-click
the Install Acrobat 3.0 icon.
Troubleshooting
This scanner is designed to be reliable and easy to install. If you have any problems with your scanner,
please read the notes that follow to find out probable causes of the problem.
General Problems and Solutions
Problem:
The scanner lamp fails to light, flickers, or dims.
Solution:
1. Check to ensure the power adapter is plugged in completely.
2. The scanning lamp is failing or has failed and needs to be changed. Please contact your dealer or
UMAX Technical Support.
Problem:
The scanner test failed. The scanner test utility is a PC-based utility. Macintosh users will not encounter
this problem.
Solution:
Make sure the interface cable is properly connected to the USB connector port on your computer.
Find/refresh the scanner after reinserting the USB cable. Try the other USB port on the computer.
Windows 98/95 OSR2 Problems and Solutions
Problem:
Your computer does not recognize your USB scanner.
USB support must be installed and enabled or the scanner will not work. Different USB chipsets have
different levels of USB compliance. The initial USB chipset that was released was the INTEL82371SB. It
supports most low draw devices such as mice and joysticks, but high draw devices such as scanners might
have trouble functioning on the “SB” chipset.
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