VTech I6767 - Manual (Page 44)

www.vtechphones.com 41
Appendix
Troubleshooting
Problem Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept charge.
Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone
base or charger should be on.
Remove the battery from the handset and let it charge for 16 hours. Then re-install the charged
battery into the handset.
If the cordless handset is in the charger or in the telephone base but the
CHARGE light is not
on, refer to “The charge light is off” in this section.
It may be necessary to purchase a new battery. Please refer to the
Battery section (see page
38) of this user’s manual.
The telephone might be malfunctioning. Please refer to the
Warranty section (see page 50)
of this user’s manual for further instruction.
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The CHARGE light is
off.
Clean the charging contacts on the cordless handset(s) and telephone base each month using
a pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cords are plugged in correctly and
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
The telephone might be malfunctioning. Please refer to the
Warranty section (see page 50)
of this user’s manual for further instruction.
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