Troubleshooting – VTech ia5882 User Manual

Page 50

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47

Additional information

.

The messages on

the system are very

difficult to hear.

• Press or

on the telephone base to increase or decrease the speaker volume

The answering system

does not respond to

remote commands

• Make sure your

“Remote Access Code” is correct (see page 35 and 36)

• Make sure you are calling from a touch-tone telephone When dialing a number, you should hear

tones If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering

system

• The answering system may not detect the

Remote Access Code” when your announcement

is playing Wait until the announcement is over before entering the code

• There may be interference on the telephone line you are using. Press the dial pad keys firmly

when dialing

Troubleshooting

Problem

Suggestion

My cordless handset

beeps five times and

is not performing

normally

• Make sure the power cord is securely plugged into the telephone base Plug the unit into a

different working electrical outlet not controlled by a wall switch

• Move the cordless handset closer to the telephone base It may be out of range

• Reset the telephone base by unplugging and removing the battery from the handset Wait for 15

seconds then plug in the battery and plug in the power Allow up to one minute for the cordless

handset and the telephone base to synchronize

• Other electronic products can cause interference to your cordless telephone Try installing

your telephone as far away from these electronic devices as possible: wireless routers, radios,

radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless telephones

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