VTech 6031 - Manual (Page 39)

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Troubleshooting
Problem Suggeston
There s nose
or nterference
durng a telephone
conversaton.
My calls cut n and out
when I am usng the
cordless handset.
• The handset may be out of range. Move t closer to the telephone base.
• Applances or other cordless telephones plugged nto the same crcut as the telephone base
can cause nterference. Try movng the applance or telephone base to another outlet.
• Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble from the followng electronc devces: wreless routers, rados,
rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,
televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
• If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or
modem/surge protector) nto a dfferent locaton. If ths solves the problem, re-locate your
telephone or modem farther apart from each other, or use a dfferent surge protector.
• The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locaton, preferably a hgher locaton for better recepton.
• Dsconnect the telephone base from the modular jack and plug n a corded telephone. If calls
are stll not clear, the problem s probably n the wrng or local servce. Contact the local
telephone company (charges may apply).
• If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for filter information.