Troubleshooting – VTech LS5105 User Manual

Page 18

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16

Troubleshooting

Problem

Suggeston

I hear other calls

when using the

telephone.

• Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If you stll

hear other calls, the problem s probably n the wrng or local servce. Call your local telephone

company.

I hear noise in the

handset, and none of

the keys or buttons

work.

• Make sure the telephone lne cord s plugged n securely.

My caller ID features

are not working

properly.

• Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone

company for ths feature to work on your telephone.

• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller’s telephone companes must use equpment whch are compatble wth

caller ID servce.

• If you subscribe to DSL service, install a noise filter to the telephone line between the telephone

base and the telephone line jack. Contact your DSL service provider for filter information.

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