Owner’s manual, Technical service specifications, Service publications – Vanguard Heating VN1800TB User Manual

Page 17: Service hints, Replacement parts

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17

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OWNER’S MANUAL

TECHNICAL
SERVICE

SPECIFICATIONS

VN1800TB

VN3000TB

Btu

18,000

30,000

Type Gas

Natural Only

Natural Only

Ignition

Piezo

Piezo

Pressure Regulator Setting

6" W.C.

6" W.C.

Inlet Gas Pressure* (in. of water)

Maximum

10.5"

10.5"

Minimum

7"

7"

Dimensions, Inches (H x W x D)

Heater

23.5 x 18.5 x 8

23.5 x 25.9 x 8

Carton

25.8 x 21.3 x 10.1

25.8 x 28.7 x 10.1

Weight (pounds)

Heater

22

30

Shipping

27

36

Note:

Dimensions listed are outer most points on the heater (includes control knobs
and grill).

* For purposes of input adjustment.

SERVICE
PUBLICATIONS

You can purchase a service manual from the
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burner(s) will have delayed ignition

• heater will not produce specified heat

When Gas Quality Is Bad

• pilot will not stay lit

• burner(s) will produce flames and soot

• heater will backfire when lit

You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.

REPLACEMENT
PARTS

Note:

Use only original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealer from whom you
purchased this product. If they are unable to
supply original replacement part(s), call
DESA International’s Technical Service De-
partment at 1-800-323-5190 for information.

When contacting your dealer or DESA In-
ternational, have ready:

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

PARTS NOT UNDER
WARRANTY

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information. When calling DESA Interna-
tional, have ready:

• model number of your heater

• the replacement part number

You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-323-5190.

You can also visit DESA International’s
technical service web site at

www.desatech.com.

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