Verizon VZ4010 User Manual

Page 31

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Data transfer is sometimes slow.

Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router.

In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from the wireless router. Please see the section
titled “Placement of your Wireless Networking Hardware for
Optimal Performance” on page 2 of this User Manual. If issues
persist even at close range, please contact Verizon Technical
Support at 888-604-5880.

Signal strength is poor.

Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. As a result,
the typical indoor range of your wireless devices will be between
100 to 200 feet. Note also that connection speed may decrease
as you move farther from the wireless router.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, to five to
10 feet away from wireless router.

Changing the wireless channel – Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the router is shipped with is channel 11. You may choose
from several other channels depending on your region; see your
router’s user manual for instructions on how to choose other
channels.

Troubleshooting

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