Introduction – Verizon VZ4010 User Manual

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Introduction

4. Choose the “Quietest” Channel for your Wireless Network

In locations where homes or offices are close together, such as
apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with yours. Use the Site Survey
capabilities of your Wireless Networking Utility to locate any
other wireless networks, and move your wireless router and
computers to a channel as far away from other networks as possible.
Experiment with more than one of the available channels in order to
find the clearest connection and avoid interference from neighboring
cordless phones or other wireless devices.
For more networking products from Verizon, use the detailed Site
Survey and wireless channel information included in your User Manual.

5. Secure Connections, VPNs, and AOL

Secure connections typically require a user name and password, and
are used where security is important. Secure connections include:
• Virtual Private Network (VPN) connections, often used to connect

remotely to an office network

• The “Bring Your Own Access” program from America Online

(AOL), which lets you use AOL through broadband provided by
another DSL or cable service

• Most online banking websites
• Many commercial websites that require a user name and

password to access your account

Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by re-running the VPN or
AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management
settings so it does not go to sleep; however, this may not be appropriate
for portable computers. To change your power management setting in
Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and
AOL, please review steps 1–4 in the previous pages to be sure you
have addressed these issues.
For more information regarding our networking products, visit our website at
Verizon.com/networking or call Verizon Technical Support at 888-604-5880.

Introduction

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