VTech IP 811 - Manual (Page 14)

Additional Information
Warranty Statement
13
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1- 800-595- 9511 for
instructions regarding where to return the Product. Before calling for service, please
check the user’s manual. A check of the Product controls and features may save you
a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges in-
curred in the transport of Product(s) to the service location. VTech will return repaired
or replaced product under this limited warranty to you, transportation, delivery or
handling charges prepaid. VTech assumes no risk for damage or loss of the Product
in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase does
not meet the terms of this limited warranty, VTech will notify you and will request that
you authorize the cost of repair and return shipping costs for the repair of Products
that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty;
2. Include “valid proof of purchase” (sales receipt) identifying the Product
purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone n u m -
ber.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this product. The warranty exclusively describes all
of VTech’s responsibilities regarding the product.
There are no other express warranties. No one is authorized to make modifications to
this limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the product is fit for ordinary use) are limited
to one year from date of purchase. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
• In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use
the product, or other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of
this product, some states do not
allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.