Appendix, A. troubleshooting – Vivotek PT3123 User Manual

Page 49

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Appendix

A. Troubleshooting

Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.

Condition

LED color

During self-diagnostic after power on

Blink in interchanged green and red

Ethernet signal is lost

Red LED is blinking till Ethernet is detected

Before network is setup

Steady green till IP address is confirmed

After network is setup

Blink green every second

Any hardware failure

Other patterns


Reset and Restore

At the left side of the camera there is a button
hidden in the pinhole as shown in the picture. It is
used to reset the system or restore the factory
default settings. Sometimes resetting the system
sets the system back to normal state. If the
system problems remain after reset, restore the
factory settings and install again.
RESET: Poke the wrench to click on the button.
RESTORE: 1. Poke the wrench to press on the
button continuously.
2. Wait for self-diagnostic to run twice.
3. Withdraw the wrench as soon as the second
self-diagnostic starts.

Restoring the factory defaults

will erase any previous settings.
Reset or restore the system after
power on.

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