Troubleshooting – Yamaha DVD-C961 User Manual

Page 46

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42

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Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are
experiencing is not listed below or if the instruction below does not help, set this unit to the
standby mode, disconnect the power cable, and contact the nearest authorized Yamaha
dealer or service center.

Problem

Solution

No power

Connect the power cable properly.

Press STANDBY/ON on the front panel to turn on the power.

No picture

Refer to the manual supplied with your TV to select the video input
channel correctly. Change the TV channel until you see the DVD
screen.

Turn on your TV.

Check the video connection.

No picture is displayed when
you make HDMI connections
(using the HDMI jacks)

Follow the steps below to change the [HDMI VIDEO] to [480P].
1.

Press

on the front panel or press and hold STOP (

7 ) on the

remote control to open the disc tray.

2.

Press

2

on the remote control.

3.

Press AUDIO on the remote control.

No picture is displayed when
you make component video
connections (using the
component video jacks)

Follow the steps below to turn off the progressive scan.
1.

Press

on the front panel or press and hold STOP (

7 ) on the

remote control to open the disc tray.

2.

Press

2

on the remote control.

3.

Press ANGLE on the remote control to deactivate the progressive

scan.

Completely distorted picture or
black/white picture or no
picture

Check that the disc is compatible with this unit (see “Playable disc
formats” on page 3)
.

Check that the TV type of this unit is set to match that of the disc and
your TV (see “Setting a color system for your TV” on page 34). Follow
the steps below to return to the initial setting of [TV TYPE].
1.

Press

on the front panel or press and hold STOP (

7 ) on the

remote control to open the disc tray.

2.

Press

3

on the remote control.

3.

Press AUDIO on the remote control.

Distorted picture

Occasionally, a small amount of picture distortion may appear
depending on the disc being played back. This is not a malfunction.

The screen size looks
unnatural, or the caption is
displayed only partially on the
TV monitor or is not displayed
at all

Check that the TV setting of this unit matches the screen size of your
TV (see “Setting the TV display” on page 35).

Change the screen size and the aspect ratio of your TV.

No sound or distorted sound

Adjust the volume.

Check that the speakers are connected correctly.

For MP3/WMA, check that the sampling rate and bit rate are
compatible with this unit (see “Specifications” on page 46).

No audio from subwoofer
during stereo

Check that all speaker settings in the setup menu have been changed to
small instead of large.

Troubleshooting

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