Appliance 1 year limited warranty, Replacement parts, Product warranty – West Bend 12-Cup Automatic Rice Cooker User Manual

Page 8

Advertising
background image

L5551C 08/05 West Bend® Housewares, LLC

A Focus Products Group Company Printed in China

8

Product Warranty

Appliance 1 Year Limited Warranty

West Bend® Housewares, LLC warrants this appliance from failures in the material and
workmanship for 1 year from the date of original purchase, provided the appliance is operated
and maintained in conformity with the West Bend® Housewares, LLC Instruction Manual. Any
failed part of the appliance will be repaired or replaced without charge at West Bend®
Housewares, LLC, discretion. This warranty applies to household use only.

The West Bend® Housewares, LLC warranty does not cover any damage, including
discoloration, to any non-stick surface of the appliance. The West Bend® Housewares, LLC
warranty is null and void, as determined solely by West Bend® Housewares, LLC. If the
appliance is damaged through accident, misuse or abuse, scratching, overheating, if the
appliance is altered in any way or if used outside of an household setting.

This warranty gives you specific legal rights. You may also have other rights, which may vary
from state to state.

THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR
OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL WEST BEND®
HOUSEWARES, LLC BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, IMMEDIATE,
INCIDENTAL, FORESEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN
CONNECTION WITH ITS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, return it to the
original place of purchase. For further details please contact the West Bend® Housewares. Customer
Service Department at (262) 334-6949 or e-mail us at [email protected]. Return shipping
fees are non-refundable. Hand-written receipts are not accepted. West Bend Housewares is not
responsible for returns lost in transit.

Valid only in USA and Canada

Replacement Parts

Replacement parts may be ordered direct from West Bend® Housewares, LLC by ordering
online at www.westbend.com: Replacement Parts. Or you may call or e-mail the service
department at the number/e-mail address listed above, or by writing to us at:

West Bend Housewares, LLC
Attn: Customer Service
P.O. Box 2780
West Bend, WI 53095

Be sure to include the catalog/model number of your appliance (located on the bottom/back of the
unit) and a description and quantity of the part you wish to order. Along with this include your name,
mailing address, Visa/MasterCard number, expiration date and the name as it appears on the card.
Checks can be made payable to West Bend Housewares, LLC. Call Customer Service to obtain
purchase amount. Your state’s sales tax and a shipping/processing fee will be added to your total
charge. Please allow two (2) weeks for delivery.

This manual contains important and helpful information regarding the safe use and care of your new West
Bend® Housewares, LLC product. For future reference, attach dated sales receipt for warranty proof of
purchase and record the following information:

Date purchased or received as gift: _______________________________________________________

Where purchased and price, if known: ____________________________________________________

Item Number and Date Code

(shown bottom/back of product): ___________________________________________

Advertising