Your – Westinghouse NB-14w2 User Manual

Page 56

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Chapter 4 Troubleshooting

4-2

Your

computer has been fully tested and complies with the

system specifications before shipping. However, incorrect

operations and/or mishandling may cause problems.

This chapter provides a reference for identifying and correcting

common hardware and software problems that you may encounter.

When you encounter a problem, you should first try to go through

the recommendations in this chapter. Instead of returning the

computer and waiting for repair, you may easily solve the problems

by considering the following scenarios and possible solutions. If the

error continues, contact technical support at (866) 287-5555.

Before taking further actions, consider the following
suggestions:
„

Check to see if the problem persists when all the external

devices are removed.

„

Check to see that the green light indicator on the AC adapter

is lit.

„

Check to see the power cord is properly plugged to the wall

outlet and to the computer.

„

Check to see the power indicator of the computer is on.

„

Check to see if your keyboard is operational by pressing and

holding any key.

„

Check for any incorrect or loose cable connections. Make

sure the latches on the connectors latch securely on to the

receptor end.

„

Be sure you have not performed an incorrect setting on the

hardware devices in the BIOS Setup utility. A faulty setting

may cause the system to misbehave. If you are not sure of the

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