Network adapter / ethernet problems – Westinghouse NB-14w2 User Manual

Page 67

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Chapter 4 Troubleshooting

4-13

Network Adapter / Ethernet Problems

The Ethernet adapter does not work -

„

Go to [Start > Settings > Control Panel > System >

Hardware > Device Manager]. Double-click on Network

Adapters and check if Realtek RTL8139/810x Family

Fast Ethernet NIC appears as one of the adapters. If it

does not exist, Windows has not detected the Realtek

RTL8139/810x Family Fast Ethernet NIC or the device

driver has not been installed properly. If there is a yellow

mark or red-cross on the network adapter, it may be a

device or resource conflict. Replace or update the device

driver from the factory CD-ROM disk or consult Windows

manual on how to solve the resource conflict problem.

„

Make sure the physical connections on both ends of the

cable are good.

„

The hub or concentrator may not be working properly.

Check to see if other workstations connected to the same

hub or concentrator is working.

The Ethernet adapter does not appear to operate in the
100Mbps transmission mode -

„

Make sure the hub you are using supports 100Mbps

operation.

„

Make sure that your RJ-45 cable meets the 100Base-TX

requirements.

„

Make sure the Ethernet cable is connected to the hub

 

socket that supports 100Base-TX mode. The hub may

have both 10Base-TX and 100Base-T sockets.

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