2 nbg-419n access and login, Nbg-419n access and login – ZyXEL Communications NBG-419N User Manual

Page 216

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Chapter 31 Troubleshooting

NBG-419N User’s Guide

216

3

Inspect your cables for damage. Contact the vendor to replace any damaged
cables.

4

Disconnect and re-connect the power adaptor to the NBG-419N.

5

If the problem continues, contact the vendor.

31.2 NBG-419N Access and Login

I don’t know the IP address of my NBG-419N.

1

The default IP address is 192.168.1.1.

2

If you changed the IP address and have forgotten it, you might get the IP address
of the NBG-419N by looking up the IP address of the default gateway for your
computer. To do this in most Windows computers, click Start > Run, enter cmd,
and then enter ipconfig. The IP address of the Default Gateway might be the IP
address of the NBG-419N (it depends on the network), so enter this IP address in
your Internet browser.Set your device to Router Mode, login (see the Quick Start
Guide for instructions) and go to the Device Information table in the Status
screen. Your NBG-419N’s IP address is available in the Device Information
table.

• If the DHCP setting under LAN information is None, your device has a fixed

IP address.

• If the DHCP setting under LAN information is Client, then your device

receives an IP address from a DHCP server on the network.

3

If your NBG-419N is a DHCP client, you can find your IP address from the DHCP
server. This information is only available from the DHCP server which allocates IP
addresses on your network. Find this information directly from the DHCP server or
contact your system administrator for more information.

4

Reset your NBG-419N to change all settings back to their default. This means your
current settings are lost. See

Section 31.4 on page 219

in the Troubleshooting

for information on resetting your NBG-419N.

I forgot the password.

1

The default password is 1234.

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