Troubleshooting, Troubleshooting table – Zebra Technologies 600 User Manual

Page 45

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Troubleshooting

If the printer operates in an abnormal fashion, consult the troubleshooting
table below. The printer diagnostics following the troubleshooting table
may also help you to determine the problem.

The troubleshooting of some problems may be beyond the abilities of the
operator. In these cases, call a service technician to perform additional
troubleshooting and repair procedures.

Troubleshooting Table

Symptom

Diagnosis

Action

No LEDs turn on.

No AC power

applied to the

printer.

Insure the AC power cable is

connected to a working voltage

source.

Faulty AC power

fuse.

Replace the fuse.

No voltage

available from the

internal power

supply.

Call a service technician.

Printer locks up with all

LEDs on when running

the Power-on self test.

Hardware failure. Call a service technician.

CALIBRATE LED is off but

all other LEDs are on.

Boot-block CRC

error.

Call a service technician.

CALIBRATE and

POSITION LEDs off but

all other LEDs on.

DRAM error.

Call a service technician.

CALIBRATE, POSITION,

and DARKEN LEDs off

but all other LEDs on.

Firmware

decompression

error.

Call a service technician for

instructions on how to download

and install firmware.

CALIBRATE, POSITION,

DARKEN, and DATA

LEDs off but all other

LEDs on.

Firmware error.

CALIBRATE, POSITION,

DARKEN, DATA, and

PAUSE LEDs off but all

other LEDs on.

Firmware error.

S400 & S600 User’s Guide

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