Something not working, Symptom, Solution – Zanussi ZHC 950 User Manual

Page 9: Service and spare parts

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If, having followed these instructions carefully, your cooker hood fails to work properly please
carry out the following checks.

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SOMETHING NOT WORKING

Symptom

The cooker hood will not start

The cooker hood is not working effectively

Check the hood is connected to the

electricity supply.

Make sure the switch is in the ‘ON’ position.

The fan speed is set high enough for the

task.

The grease filter is clean.

The kitchen is adequately vented to allow

the entry of fresh air.

If set up for recirculation, check that the

charcoal filter is still effective.

If set up for extraction, check that the

ducting outlets are not blocked.

Solution

The cooker hood has switched off during
operation

The safety cut-out device has been tripped.

Turn off the hob and then wait for the

device to reset.

If after all these checks, the fault persists,
contact your local Service Force Centre, quoting
the model and serial number.

Please note that it will be necessary to provide
proof of purchase for any in-guarantee service
calls.

In-guarantee customers should ensure
that the above checks have been made
as the engineer will make a charge if
the fault is not a mechanical or electrical
breakdown.

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SERVICE AND SPARE PARTS

If you require an engineer or spare parts
contact your local Service Force Centre by
telephoning:

08705 929929

Your telephone call will be routed to your local
Service Force Centre.

7

For general assistance with your appliance or
for further information on Zanussi products
please contact our Customer Care Department at
the address below or visit our website at:
www.zanussi.co.uk

Customer Care Department
Zanussi
55 - 77 High Street
Slough
Berkshire
SL1 1DZ

Telephone: 08705 727 727*

* calls to this number may be recorded for

training purposes.

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