Zoom ZOOMCAM 100 - Manual (Page 10)

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Please note that the customer is responsible for any charges (including
brokerage or customs and duties) associated with shipping the defective unit to
Zoom for repair. During the first year Zoom will pay return shipping to the
customer by common carrier. After the first year the Customer may be required
to pay a nominal shipping and handling fee. Any applicable customs, duties
and brokerage charges to import the product are the responsibility of the
customer. Zoom encourages all customers to return defective units to their
respective reseller whenever possible.
Limited Warranty
Zoom Telephonics, Inc. (hereinafter “Zoom”) warrants this product against
defects in material and workmanship for a period two (2) years from the date of
the original end-user purchase. This warranty applies to the original end-user
purchaser. For all Zoom products other than software, Zoom will, solely at its
option, repair or replace this product with a functionally equivalent new or
factory-reconditioned product during the warranty period. The consumer will
deliver the product to Zoom. All transportation risks and costs in connection
with this warranty service are the responsibility of the consumer.
For Software Products supplied by Zoom
Zoom will replace software at no charge if there is a defect in materials or
workmanship for a period of 30 days from date of original retail purchase,
provided the defective software is returned to Zoom. Returned shipment will be
via U.S. Mail. Software products supplied by Zoom are sold “as is,” without
warranty, either expressed or implied, as to function, application,
merchantability, performance, and quality. Zoom is not responsible for
incidental or consequential damages resulting from the breach of any
expressed or implied warranty, including any costs of recovering,
reprogramming, or reproducing any programs or data stored or used with the
Zoom products, damage to property, and to the extent permitted by law,
damages for personal injury. This warranty is in lieu of all other warranties,
expressed or implied. We do not assume or authorize assumption for use of
any other warranty expressed or implied.
Some states and countries do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusions may not apply
to you. This warranty does not apply if the Zoom product has been damaged
by accident, abuse, lightning or other natural disasters, misuse or
misapplication, or if it has been modified without the written permission of
Zoom, or if any serial number has been removed or defaced. This warranty
shall not be applicable to the extent that any provisions of this warranty are
prohibited by any federal, state, or municipal law that cannot be preempted.
This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state or country to country.